IT Governance with COBIT® 5 and ISO/IEC20000

The adoption of guidelines, regulations, and laws such as Basel II or the Sarbanes-Oxley Act (Sox), not only means that company managers are becoming accountable, but that to some extent, the IT organisation is also becoming responsible for respecting these regulations. Nowadays, business processes interlock so tightly with Information Technology, that a company cannot expect to comply with legal requirements without the help of IT. The regular control and enhancement of IT processes is therefore essential.

COBIT provides an internationally recognised, integrated control system in the IT Governance domain, which offers standardised methods to measure and evaluate the efficiency of your IT processes. You can use COBIT to determine the maturity of your IT processes through performance indicators and consequently detect and prevent risks.

ISO/IEC 20000 is the international standard in the field of IT service management. The adoption of this standard has grown rapidly in the international arena for IT service providers and it has become a competitive differentiator for delivery of IT services. It aligns to the ITIL® framework and qualification levels are recognised as complementary to the official ITIL qualification scheme.

exccon is APMG accredited training organisation for COBIT and ISO/IEC20000. All courses are based on the syllabus of the current version COBIT5 (ISACA International) and ISO/IEC20000 (APMG International).


“Very clear explanations of the trainer. Useful and important advise for IT personel.” COBIT training, inhouse, Genf

“Well explained, highlighting the really important stuff in an agreable manner.” customized IT Governance training course, Schweden

“Very good seminar. I definitely would recommend the presenter/trainer.” ISO/IEC20000 Foundation training course